Class Policies

It is SES’ Promise to Never Cancel a Class. Even if there is only 1 student registered, we will hold the class.

To do this, we have some ground rules to ensure a pleasant and productive learning experience.

  • Be on Time. Lateness is not tolerated. If you will be more than 10 minutes late, you must re-schedule. Late arrivals are disruptive to students already in class.
  • Come prepared to do CPR. Dress comfortably-you will be on a carpeted floor performing CPR skills. Extra short or tight clothing may be too restrictive. CPR is physically demanding. If you cannot perform to standard, you will not be awarded a certification card.
  • Be prepared to read. If you need glasses to read, please bring them.
  • If English is not your native language, please contact us prior to class. This course is taught in English, and English proficiency is expected. We will make every effort to supply written materials in a language you can read proficiently. Common requests include Spanish and French. Any requests made with less than 5 business days’ notice may not be honored.
  • Registration & Payment is required prior to the class date. You may register for your class by selecting it from the lists below. The link will allow online payment with any major credit or debit card. If you have not registered and paid, you are not considered registered and are not on our roster.
  • We do not offer refunds. If you fail to successfully complete the course, you must register and pay for another class. If you cannot keep your appointment, you may join another class (subject to a re-scheduling fee). If you no longer need your class, you may give your seat to someone else. Please e-mail us for any and all scheduling issues.
  • Only the person registered for the class may attend. Please do not bring guests or children to class with you. If you bring guests or children with you, you will be refused entry and will have to sign up for another class. We will not offer a refund if you bring others with you.
  • Replacement Card Fee: If you need to replace a lost certification card, you will incur a fee of $25.00 per card, per occurrence. When contacting us, please have your name, address, approximate training date ready. We are not responsible for typos, misdirected mail etc…
  • SES Reserves the Right to Refuse Service. Disruptive behavior, late arrivals, inappropriate actions are not tolerated.
  • We are located in house. Close landmarks include Hillside Elementary School in Ashburn, VA. Feel free to park along the curb or in our driveway. Be courteous and do not park in front of a driveway or mailbox. Thank you

Privacy Policy

SES believes in protecting the privacy of our members and safeguarding personal information is of the highest priority. The personal contact information members provide to us will be kept strictly confidential and will not be sold, reused, rented, loaned or otherwise disclosed.

SES has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.ses911.com. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.

This website uses cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the website. Also, cookies may also be used to track how you use the site to target ads to you on other websites.

Our site's registration form requires users to give us contact information (like their name and email address), unique identifiers (like their social security number), and financial information (like their account or credit card numbers). We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected is used to bill the user for products and services.

This site contains links to other sites. www.ses911.com is not responsible for the privacy practices or the content of such Web sites.

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders to our customers. The customer's contact information is used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section during course registration. Financial information that is collected is used to bill the user for products and services.

Our online surveys ask visitors for contact information (like their email address) and financial information (like their account or credit card numbers). We use contact data from our surveys to send the user information about our company. Users may opt-out of receiving future mailings; see the choice/opt-out section of the registration. Financial information that is collected from our users is used to bill the user for products and services.

Choice/Opt-Out
This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service – opt-out on all registration forms.

Serving: Maryland, Frederick and surrounding area. Northern Virginia,(Loudoun County,Fairfax County, Rappahannock County, Warrenton, Fauquier County, Warren County, Clarke County,Prince William County, Stafford County, Students from Strayer University, Patrick Henry College, George Mason University, Shenandoah University,Northern Virginia Community College ), Richmond and the surrounding areas, District of Columbia, (Washington,D.C.), Pennsylvania, West Virginia, New Jersey, Delaware.

Hours of Operation:

Monday-Thursday: 9:00am-4:00pm
Friday: 9:00am-12:00pm
All other hours by appointment.

Call us for more information

571-422-2989

*We do not offer walk-in service-you must have an appointment/be registered for a class*

All messages will be returned within 1 business day.

Online Payments

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